by The Osborne Group | Jun 22, 2017 | Osborne Insights Blogs
The following is an excerpt from a Value Builder System publication. The Osborne Group Principal Michael Dick is a Certified Value Builder. How do you know the right time to sell your company? One answer is when someone else is willing to invest more in your...
by Christy DeMont | Jun 13, 2017 | Osborne Insights Blogs
I was thinking about the idea of being customer-focused in the context of some recent customer service gaffes that have had a lot of visibility – particularly in a time of social media “instant gratification” feedback. Why is customer-focused action...