| A senior Human Resources executive who is able to enhance organizational performance through innovative and effective HR strategies. Donna has extensive experience creating “Best Employer” programs that foster employee commitment and productivity. Her specific areas of expertise include employee relations, compensation, leadership development and performance management. She has managed in both union and non-union settings within the transportation, manufacturing, not for profit and education sectors, in Canada and the USA. Donna's special interest and strength is helping to maximize and add value to the organization's investment in its people.
SELECTED ACHIEVEMENTS
Implemented HR practices that resulted in a company being repeatedly recognized as one of the “50 Best Employers in Canada”.
Developed performance management processes to support organizational growth and customer satisfaction.
Led HR during acquisitions and mergers ensuring the successful integration of diverse employee groups into a common culture.
Successfully managed labour relations within several organizations including negotiating the first contract.
Created programs that focused on leadership development, management selection, training, mentoring and succession planning.
Developed staffing strategies that positioned the organization as an employer of choice and attracted quality candidates for all levels in the company.
Established the HR function, in start up operations, in several organizations.
Structured and designed compensation and benefit programs to focus on total rewards.
Redesigned a defined contribution pension program in order to offer more flexibility and empowerment to employees.
Implemented health and safety programs, workers compensation improvements and return to work initiatives that reduced injuries by 50% over 12 months and led to a successful WorkWell audit.
Investigated and resolved sensitive employee issues, including discrimination and harassment complaints.
PRIOR EXPERIENCE
The Osborne Group
-Central West Specialized Development Services
-VHA Home Healthcare
-Waterloo Regional Homes
-City of Kawartha Lakes
-Guaranteed Funeral Deposits of Canada
-Sysco Canada
-Sport Alliance of Ontario
-Robert Transport
-Kinark Child & Family Services
-Boehmer Box
-Access for Parents and Children in Ontario
-Neopost
-Community Living Oakville
-Sterner Automation
Federal Express Canada Ltd., Vice-President Human Resources
Community Living Toronto, Director HR
Arizona State University, Compensation Specialist
Toronto Board of Education, Teacher
QUALIFICATIONS
University of Waterloo – Lecturer, Human Resources Management
University of Toronto – BA, Psychology; Certificate in Industrial Relations
Human Resources Professionals Assoc. of Ontario – Cert. Human Resources Professional (CHRP)
Society for Human Resources Management – Sr. Professional in Human Resources (SPHR)
The University of Western Ontario - Alternate Disputes Resolution Program, Intensive Mediation
World at Work – Cert. Compensation Professional (CCP), Cert. Benefits Professional (CBP), Global Remuneration Professional (GRP)
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