| A senior Human Resources executive who is able to enhance
organizational performance through innovative and effective HR strategies.
Donna has extensive experience creating “Best Employer” programs
that foster employee commitment and productivity. Her specific areas of
expertise include employee relations, compensation, leadership development
and performance management. She has managed in both union and non-union
settings within the transportation, manufacturing, not for profit and
education sectors, in Canada and the USA. Donna's special interest and
strength is helping to maximize and add value to the organization's investment
in its people.
SELECTED ACHIEVEMENTS
Implemented HR practices that resulted in a company being repeatedly
recognized as one of the “50 Best Employers in Canada”.
Attracted and retained high quality employees by developing strategies
that positioned an organization as an “Employer of Choice”.
Reduced turnover to lowest in industry.
Successfully managed labour relations within a large organization including
negotiating the first contract.
Led programs that focused on leadership development including management
selection, training, mentoring and succession planning.
Developed employee communications, using a variety of media, to facilitate
organizational change while educating and informing employees.
Developed recruitment and selection strategies that positioned the organization
as an employer of choice and attracted quality candidates for all levels
in the company.
Established the HR function, in a not for profit organization, including
policy and infrastructure development.
Implemented programs that linked rewards to performance, supporting a
change in culture from entitlement to engagement.
Reduced benefit costs, in a large multinational company, by 15%, while
maintaining employee satisfaction.
Redesigned a defined contribution pension program in order to offer more
flexibility and empowerment to employees.
Investigated and resolved sensitive employee issues, including discrimination
and harassment complaints.
PRIOR EXPERIENCE
The Osborne Group
-Guaranteed Funeral Deposits of Canada
-Sysco Canada
-Sports Alliance of Ontario
-Robert Transport
-Kinark Child & Family Services
-Boehmer Box
-The Midenhall Group Inc.
Federal Express Canada Ltd., Vice-President
Human Resources
Community Living Toronto, Director HR
Arizona State University, Compensation Specialist
Toronto Board of Education, Teacher
QUALIFICATIONS
University of Waterloo -Lecturer, Human Resources Management
University of Toronto -BA, Psychology; Certificate in Industrial Relations
Human Resources Professionals Assoc. of Ontario -Cert. Human Resources
Professional (CHRP)
Society for Human Resources Management -Sr. Professional in Human Resources
(SPHR)
The University of Western Ontario -Alternate Disputes Resolution Program,
Intensive Mediation
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