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Doug Fletcher, Principal - Edmonton

Operations

Doug has successfully and consistently managed growth, change and innovation in the public and not for profit industries. He has the ability to forge strong partnerships with staff, consultants and stakeholders and he has experience directing production and corporate departments for multi-site operations. A forward-thinking team player and leader, Doug brings solid interpersonal and communication skills.

SELECTED ACHIEVEMENTS

Managed twenty work units with distinct work and union cultures on multiple sites with a budget of $40 million and 650 staff.

Implemented best-practices and achieved savings of up to 25% for operating departments.

Developed management team that, in a time of budget crisis, successfully and consistently met financial and service quality goals.

After a period of downsizing, re-established a positive and non-confrontational relationship between senior health care management and union leadership.

Managed the development and implementation of an activity-based funding formula for rural and urban institutions.

Led the development and construction of an employee funded fitness and recreation centre with $1 million capital construction, $250 thousand annual operating budgets and 600 active members.

Renegotiated major lease agreement, which improved cash flow by $1million.

PRIOR EXPERIENCE

Caritas Health Group – Director Support Services
Alberta Health – Senior Manager and Senior Funding Consultant
Mewburn Veterans Nursing Home and Aberhart Auxiliary Hospital – Administrator
University of Alberta Hospitals – Assistant Vice President Operations
Pulse Generator Recreation and Fitness Centre – Treasurer during design, construction and startup

QUALIFICATIONS

Queen’s University at Kingston – Honours Bachelor of Arts (Geography)
University of Western Ontario – MBA
Seminars on labour relations, performance appraisals and negotiating.
Volunteer Boards; Alberta Lung Association Vice Chair, Alberta College of Dental Technicians public member, Edmonton Branch Queen’s University Alumni Association, Pulse Generator, Rio Terrace Moravian Church