| A multi-lingual senior executive with demonstrated achievements in international and domestic Operations and Human Resources roles. Delivers bottom line results and overcomes complex business challenges within fast-paced environments and rapidly growing companies. Leads revenue-focused and profit-improvement strategies adding value to senior leadership goals. Proficient in employment legislation and practices in North and Latin America, bringing a strategic perspective to HR initiatives. Possesses well developed decision making and leadership skills combined with strong conflict resolution, coaching and facilitation abilities.
SELECTED ACHIEVEMENTS
Designed, directed, the first field HR organizational structure for an international manufacturing and retailing company with US$ 4B in annual revenues and 2,100 employees
Developed, led, large scale HR Development initiatives and projects for a retailer with $1B in annual revenues across 370 locations with over 5,000 associates resulting in improved sales productivity and Transaction per Hour metrics
Delivered new competencies, roles descriptions, performance reviews and clear career path by implementing a Succession Planning process
Designed, managed, an employee Diversity initiative resulting in a diverse workforce reflective of customer profiles
Designed, implemented, payroll reduction strategies resulting in a favourable contribution to the bottom line with no labour relations impact
Designed, directed a talent assessment program to improve bench retention and reduce turnover
Developed, manufactured, wholesaled, offshore, a successful brand of children clothing to select markets in Canada and the USA
Directed sales management operations for a national retailer exceeding comparative sales by 149% and achieving 114% over sales plan
PRIOR EXPERIENCE
Mark’s WorkWearHouse – Director, Human Resources
Ashley Furniture Industries – Director of HR for Corporate Stores
Payless ShoeSource, Inc.– Sr HR Manager, Caribbean, Florida/SE, NE; Acting Director, Central America/Ecuador
Centurion Transworld Corporation – National Sales Manager
QUALIFICATIONS
Texas Women’s University, Dallas, Texas – ADR/Mediation Certificate Program
Society for Human Resources Management, Dallas, Texas – PHR Certification
Society for Human Resources Management, Miami, Florida – GPHR Certificate Program
Catholic University of Rio de Janeiro, Brazil – L.L.B., Commercial Law Graduate
Alberta, US and Canada HR professional Associations – Member
Harvard Business Review Advisory Council – Member
American Bar Association ADR Section – Member
Excalibur HR National Tournament - Haskayne School of Business – Member Judge
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