Tel: (416) 498-1550
Executive Leadership Toronto

Our Principals

Osborne Group Principals are flexible, experienced executives who fill senior-level positions in any functional area on an interim or contract basis.


Functional Expertise

Sheila Hamilton

A senior executive with extensive experience in improving operational efficiency and effectiveness. Experience in Europe, Australia and Canada, assisting large and small companies, both public and private, with developing and implementing cross-functional business process improvements. Sheila is an excellent problem-solver with a track record of developing and implementing successful solutions through building integrated and effective teams.

Contact Sheila by email


Reduced inventory levels by 30% by developing procedures for consolidation of sales forecasts and implementing monthly Sales and Operations Planning review.

Increased order fill performance to 95% from 40% by developing processes and procedures, and by hiring and training customer service representatives.

Increased customer service levels while reducing costs by conducting 3rd party warehouse review and implementing new partnership.

Reduced transportation costs by 15% by establishing direct relationships with ocean carriers and replacing freight forwarders for products shipped from Asia to North America.

Planned space requirements and configuration for construction of new distribution centre. Executed move and start-up of facility.

Successfully integrated supply chain and information technology functions following acquisitions.

Integrated separate warehouse operations into one, combining union and non-union labour forces following merger of 2 companies.

Reduced obsolete inventory write-downs by opening factory outlet store.

Formalized business processes and wrote specifications for development of an information system to improve salesforce productivity.

Doubled store coverage and merchandising effectiveness by revamping programs and replacing 3rd party in-store merchandising partnership.


The Osborne Group
    Managing Principal – The Osborne Group Toronto Inc.
    Lakehead University
    Anglican Church of Canada
    Community Resources Centre Toronto
    Kinark Child and Family Services
    Ontario Multifaith Council for Spiritual and Religious Care
    KINSA (Kids Internet Safety Alliance)
    Swiss Herbal Remedies Limited
    Canadian Diabetes Association
    Fuji Photo Film
    Arxx Building Products
    Elumina Lighting
    Delphi Solutions Corp
Spin Master Toys – Vice President of Supply Chain
Pettit Consulting – Principal
Muirs’ Cartage – Director Business Development

    Vice President Marketing and Sales Support
    Vice President Operations and Logistics
    Mattel, Bristol-Myers and Campbell Soup – Marketing Positions
    Campbell Soup – Industrial Engineering Positions


University of Waterloo – Bachelor of Mathematics
Volunteer Youth Group Advisor
National Youth Convention – Chair, Local Planning and Travel & Facilities Coordinator
Waterloo Lutheran Seminary – Chair, Board of Governors
Wilfrid Laurier University – Member Board of Governors, Finance & Pension Committees