Osborne Group Principals are flexible, experienced executives who fill senior-level positions in any functional area on an interim or contract basis.
A senior executive with extensive experience in improving operational efficiency and effectiveness. Experience in Europe, Australia and Canada, assisting large and small companies, both public and private, with developing and implementing cross-functional business process improvements. Sheila is an excellent problem-solver with a track record of developing and implementing successful solutions through building integrated and effective teams.
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Reduced inventory levels by 30% by developing procedures for consolidation of sales forecasts and implementing monthly Sales and Operations Planning review.
Increased order fill performance to 95% from 40% by developing processes and procedures, and by hiring and training customer service representatives.
Increased customer service levels while reducing costs by conducting 3rd party warehouse review and implementing new partnership.
Reduced transportation costs by 15% by establishing direct relationships with ocean carriers and replacing freight forwarders for products shipped from Asia to North America.
Planned space requirements and configuration for construction of new distribution centre. Executed move and start-up of facility.
Successfully integrated supply chain and information technology functions following acquisitions.
Integrated separate warehouse operations into one, combining union and non-union labour forces following merger of 2 companies.
Reduced obsolete inventory write-downs by opening factory outlet store.
Formalized business processes and wrote specifications for development of an information system to improve salesforce productivity.
Doubled store coverage and merchandising effectiveness by revamping programs and replacing 3rd party in-store merchandising partnership.
University of Waterloo – Bachelor of Mathematics
Volunteer Youth Group Advisor
National Youth Convention – Chair, Local Planning and Travel & Facilities Coordinator
Waterloo Lutheran Seminary – Chair, Board of Governors
Wilfrid Laurier University – Member Board of Governors, Finance & Pension Committees