Testimonials

"The Osborne Group Principal was a stellar interim Executive Director who brought tremendous skills and experience to the role. During a four month period, the Principal built organizational capacity through strategic changes; worked very well with the Board, staff and funders; and ensured an orderly transition to the new executive director."
Greig Clark, Board Chair, CRC

"I just would like to take this opportunity to let you know that I value the speed, professionalism and sincerity with which your Governance Principal responds to me especially when I am handling a challenging situation. Your Finance Principal is my financial magician who made a junior bookkeeper out of me and fixes all sorts of tricky problems. And last year, your HR Principal helped us take the Policy and procedures manual to the next level by working with me to review every single policy we have to ensure we start on the right foot. I would like to express extreme satisfaction and I can’t say enough about the great Principals I am very fortunate to have their support. I feel I gained life-long friends if I may say whom I can turn to any time."
Heba Sadek, Executive Director, Queen Square Doctors Family Health Team

“We were delighted that The Osborne Group Principal who filled a key management position on short notice was able to hit the ground running. She not only kept things moving on a day-to-day basis and managed staff but also understood our corporate culture. She conducted a search for a US marketing communications agency and her expertise in organizational communications helped with the restructuring of the department.”
Irene Shimoda, AVP, Corporate Communications, Foresters

“The Osborne Group Principal came to our Family Health Team at a time of significant human resources disruption, a crisis I would say. His evaluation of our organization and assumption of Interim Executive Director duties proved highly successful in correcting many of our problems. What he was able to accomplish in a few short months was incredible, gaining respect from our physicians, allied health professionals and administrative staff alike. Huge strides were made in improving our HR policies and procedures, organizational structure, governance and Board function, as well as a successful search and hire of a new Executive Director. This has allowed our Team to refresh, revitalize, refocus and begin moving ahead once again. We have used The Osborne Group's services for the past 5 years and have always been very happy with their work. This is the first time this Principal has been involved, and I have only the highest regard for his work. I highly recommend The Osborne Group.”
Dr. Tom Filosa – Lead Physician, Markham Family Health Team

"Without the assistance of the Osborne Group Principal, our company would not still be in existence. He was quickly able to understand our situation and determine what we needed to do. He has taken charge and turned around the business and the workforce. He has taken some tough actions, but has done what was necessary and has earned the respect of our employees."
Sheila Hartshorn, Owner, FH Welding

"It's been a pleasure to work with members of the Osborne Group. O211SC has benefited significantly from the wisdom and wise counsel they have, and continue to provide."
Bill Morris, Executive Director - Ontario 211 Services Corporation

“From strategic planning to a solid business plan to recruiting and hiring key people, our friends at The Osborne Group have been with us all the way offering guidance and support throughout it all. It frightens me to think what would have happened to our company without their assistance. We look forward to a long and prosperous relationship with The Osborne Group."
Sue Easby, CEO - Insight U

"They have participated in one of the most successful development courses that we have ever offered to our staff. Their extensive business experience and human relations skills have been very helpful in the execution of our training sessions."
Hugh R. Tidby, Assurance and Business Advisory Service- Pricewaterhouse Coopers LLP

"The principal was instrumental in creating a solid infrastructure across our company's functional areas. His extensive business knowledge, coupled with his ability to organize and focus individuals into a team, is a tremendous advantage to organizations wishing to enhance their performance."
Robert Atterton, President and CEO- Rehabilitative Ergonimics INC.

"The Osborne Group Principal immediately added value. He very quickly acquired an understanding of our financial system and over the course of his contract assisted us with clarifying and accurately recording the activities that occurred during the fiscal year...What we valued most about him in this assignment was his flexibility...He was helpful to the staff in my department as well as to me, and I valued his advice and guidance. Without hesitation I would retain him again whether I needed high level strategic advice or more detailed hands-on assistance. He is able to provide both effectively."
Sharon Berman, Executive Director – Corporate Services, Council of Ontario Universities

“We have hired The Osborne Group Principal since our year 1 and will continue to utilize her services.”
Lynne Davies, Executive Director, Markham Family Health Team

“Exceptional work provided by The Osborne Group Principal.”
Peter Moore, Executive Director, Kinark Child and Family Services

"The Osborne executives have worked with our management team to make us professional and to directly handle and address a broad number of business issues over the time they've worked for us. They've contributed directly to our success and to getting us to where we are today."
Werner Scheliga, Chairman and CEO- Unique Mold Makers LTD.

“The operational review document has been a reference point in collective bargaining, budget discussions and in making operating decisions. It is a well written document.”
Julie Shillington, Administrator, County of Frontenac

"The Osborne Executive was on the job within days and was able to step in and take over the manufacturing operation. We were able to rely on him fully and his invaluable contribution led us to retaining four major contracts."
Jim Weist, Vice President Customer Service- Rittal Corporation

“Very successful project and positive results.”
Catherine Danbrook, CEO, City of Kawartha Lakes

“It was truly a honour having The Osborne Group Principal as a key member of the project team!”
Prof. J.J. Thiessen, Director, Health Sciences Campus, University of Waterloo

"TSI were very fortunate to source and employ the services of The Osborne Group for a SWOT session (Strengths, Weaknesses, Opportunities and Threats). TSI are also in the midst of reviving its business and taking steps to change the way the business operates in order to be more efficient, profitable and successful in its long term growth plan. These changes are a direct result of the SWOT session with The Osborne Group."
Eric O'Grady, General Manager- Two Stage Innovation

“Excellent! Glad to have The Osborne Group Principal with us.”
Graham Clyne, Executive Director, United Way of Peel – Child and Youth Initiative

"The Osborne Group provided us with senior management resources during a period of intense activity. This allowed us to leverage our internal management time to balance the completion of key projects and initiatives with the day-to-day running of our business. Our results were achieved faster than expected and were better than what we could have accomplished on our own. The depth of experience and knowledge that the principals of The Osborne Group demonstrated made the introduction of their involvement seamless and welcomed by all levels of the organization.” Gail Mourant, CEO- Boehmer Box

“We were very happy with the quality and timeliness of The Osborne Group Principal’s work. She continues to work with us on another project.”
Carolyne Hooper, Director – Youth Justice, Kinark Child and Family Services

“The Osborne Group was diligent and thorough, paying attention to detail throughout.”
Manuel Gitterman, Director of Operations, Policy, Education and Health Promotion, Centre for Addiction and Mental Health (CAMH)

“I want to tell you how pleased the Board of Directors is with the work done for GFD by The Osborne Group Principals. Last July, we suffered a great loss with the sudden unexpected death of our Executive Director. She had been a long term employee. The engagement of The Osborne Group to help us through our difficult time provided us with not only great stewardship in analyzing our organization and Board governance issues but it also provided the immediate leadership required. One Principal delivered an insightful report on Organization Analysis; another was excellent as our Interim Executive Director and in a short time was able to commence the changes we needed to go forward; and the third provided us with comprehensive and timely recruitment service that found our new Executive Director. We would not hesitate to engage the services of The Osborne Group in the future.”
Dwaine Lloyd, President, Guaranteed Funeral Deposits

“I would like to take this opportunity to express thanks for the excellent job that the Osborne Group Principals have done for the Don Mills Family Health Team. During the past couple of months we have been working closely to develop the business and operational plan. Their extensive experience and skills provided clear directions to the team. With their commitment and generous support, the team successfully submitted the plans by the deadline. Their work is crucial to Don Mills FHT. We sincerely appreciate their contribution to the team and to the communities.”
Yan Gao, Executive Director, Don Mills Family Health Team

“On behalf of the Board of Directors and staff of the Glebe Centre, I would like to express our gratitude for the services provided by The Osborne Group. This was a very challenging time for us as we faced significant financial and organizational issues, did not have an executive director and had a number of new board members. The Principal’s knowledge of the long-term care system and his evident administrative experience allowed him to quickly assess the situation and to move quickly to address many of our issues. It proved to be his personal approach, however, that had the greatest effect on the staff, residents and their families and, indeed, the members of the Board. His professionalism, commitment, calmness under pressure, gentle approach and sense of humour were assets that were sorely needed and much appreciated. With the Principal’s help and guidance we were able to search out and attract an executive director who advises us that the steps taken by The Osborne Group Principal enabled him to easily slip into the new position and to continue where the Principal had left off.”
Garry Armstrong, Chair, The Glebe Centre Board