Working as a small team had become insular and repetitive, and the challenges of dealing with a tight budget meant we had to be creative to make the most of the available funds. We worked with The Osborne Group to create our new strategic plan because they had experience working with family health teams. They facilitated thoughtful and inclusive discussions with our team which allowed us to generate new ideas, gain a fresh perspective, and get out of our comfort zone. It was all very worthwhile because we now have a realistic plan that includes actionable items that we can work towards to reach the end goals and help drive us forward. The new plan is useful and understandable across sectors and allows the funders to see the challenges that lie ahead but also future success.