“Know what your customers want most and what your company does best. Focus on where those two meet.” Kevin Stirtz, Author There is nothing like the feeling of accomplishment when it comes to winning a new customer for your business. Your success and hard work warrant...

In our Value Builder series, we explore the eight key factors potential buyers review when looking to acquire a business - maybe yours Six Ways Your Company Can Profit From Your Vacation … Yes It Is Possible! “There is virtue in work and there is virtue in rest. Use...

The perspectives in this article have been informed by some of my work with not for profit Boards as an interim Executive Director and fair to add, some 25 years of providing oversight to transfer payment agencies. By way of context, social services in Ontario are...

The concepts of openness and transparency have changed dramatically in the last 20 years, in part due to the swiftness and broad reach of social media.  Publicly funded organizations have been jettisoned into a completely different realm.  As one would expect, some...

A colleague of mine asked me recently, “what does talent management mean”? Talent management is a pretty common term these days.  If you go on to Workopolis or LinkedIn you can find jobs with titles such as Coordinator, Manager, Director or even Global VP of Talent...

In a different lifetime I was involved in collective bargaining with the union local representing the workers in our manufacturing facility. If you’ve been involved, you know it’s usually a very adversarial process. We were fortunate enough to have a very experienced...