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Want to Get a Big Company Price for Your Small Business?

by Michael Dick

Posted by on Jun 22, 2017 in Osborne Insights Blogs | 0 comments

When It’s Time To Sell How do you know the right time to sell your company? One answer is when someone else is willing to invest more in your business than you are. When you start a business, nobody is willing to invest in its success more than you. You’ve already worked a 40-hour week by Wednesday and, if you’re like most founders, you’ve invested a big chunk of your liquid assets to get the business going. You’re...

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The Perils of Not Being Customer-Focused

by admin

Posted by on Jun 13, 2017 in Osborne Insights Blogs | 0 comments

  I was thinking about the idea of being customer-focused in the context of some recent customer service gaffes that have had a lot of visibility – particularly in a time of social media “instant gratification” feedback.  Why is customer-focused action seemingly so difficult, and what is the cost of poor customer service decision-making – besides the embarrassment of being called out on Twitter and Facebook? First,...

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Decisions – How to Recover When it All Goes Wrong

by Harold Hay

Posted by on May 25, 2017 in Osborne Insights Blogs | 0 comments

We all make thousands of decisions every day – from the relatively small, perhaps inconsequential, ones such as what to wear that day, to the bigger, more impactful decisions about career choice or life style purchases. We like to think every decision we make is right – based on cold, hard, logical fact and in some cases, extensive research. But that’s not always the case. Even when we take our time, think it all through, do the...

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The Art of Innovation

by Margaret Bawden

Posted by on May 24, 2017 in Osborne Insights Blogs | 0 comments

Innovation is a popular topic these days, usually discussed in the context of a business transformation or start-up.  Recently I toured the Chagall Colour and Music exhibit at the Musee des Beaux Arts in Montreal and found it to be a great example of personal innovation. The Montreal exhibit presents many of Chagall’s works on paper which are drawings depicting everyday life in the Jewish community.  The exhibit starts with relatively...

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Two Kings and a Tomato

by David Bowden

Posted by on May 10, 2017 in Osborne Insights Blogs | 0 comments

I am a natural optimist who, not surprisingly, believes that most people are. But from time to time, an unexpected catalyst reactivates my positive outlook. I recently spent two weeks on a motorcycle trip across the American south and west. While there were numerous days and discoveries full of wonder, it was a single day in Memphis that affected me more than the entire rest of the trip. These are uncertain times for many as they worry about...

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Reduced Expenses = Increased Profits

by John Alton

Posted by on May 2, 2017 in Osborne Insights Blogs | 0 comments

In my last blog, (February 2017, http://www.osborne-group.com/the-bottom-line-on-product-pricing/) I discussed the impact of increasing prices and how much business would have to be lost to be less profitable than if prices had not been raised.  For example, if your contribution margin or gross margin is 25% and you increase your prices by 12%, you would have to incur a 32% reduction in volume before profit is reduced to the previous level.  In...

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