Listening – It’s Quite an Art

In a different lifetime I was involved in collective bargaining with the union local representing the workers in our manufacturing facility. If you’ve been involved, you know it’s usually a very adversarial process. We were fortunate enough to have a very experienced...

A Challenge for the Market Maker

One taste of maple syrup immediately launches some of my best memories. I’ve always enjoyed it – whether it’s sitting down to a big plate of pancakes dripping with it or hiking through late winter forest snow with my grandfather and drinking the sweet sap directly...