Coming Soon:  Patient-Centred Care and Self-Directed Funding Ontario’s Minister of Health and Long-Term Care recently made an interesting announcement that could have a far-reaching impact on the way in which community and home supports are provided in the province....

How Valuable Is Your Business Over half of Canada’s current small business owners will want to retire in the next 10 to 15 years.  A key to their success in achieving this goal is to fully understand how valuable their business is. Knowing where the key strengths and...

Paying Attention to Board Governance In my current assignment, I am working with a Board of Directors, reviewing their governance approach. As a result, I have been thinking about the various models that exist and how they have fallen in and out of grace over the...

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The expectation when you hire is that you have screened and tested the candidate sufficiently so that the probationary period is simply confirmation that you selected a candidate who will be successful.  However, that is not always the case. Many employers put...

Recently I was involved in an experience that vividly reminded me about the importance of effective coaching. I was engaged in a high endurance event that involved snowshoeing down a mountain at night (with a headlight of course).  The course was extreme and required...